RAG Systems

01 / What it is

Production retrieval-augmented generation built around your documents, tickets, codebase and policies. Hybrid retrieval, re-ranking, golden-set evals and source-cited answers, instrumented from day one.

02 / Benefits

• Cited answers your team and customers can trust
• Quality you can measure, not vibe-check
• A foundation that scales into agents and copilots

03 / How it works

1. Step 01
   Ingest

   Source mapping, chunking strategy and a clean ingestion pipeline.

2. Step 02
   Retrieve

   Hybrid retrieval with re-ranking, filters and tenant isolation.

3. Step 03
   Evaluate

   Golden-set evals and a regression suite that survives model swaps.

4. Step 04
   Ship

   Cited chat or API surface, cost and latency dashboard, team handover.

04 / Deliverables

• Ingestion pipeline with chunking strategy
• Hybrid retrieval + re-ranking
• Golden-set evals and regression suite
• Cited answers with source links
• Chat or API surface with guardrails
• Cost & latency dashboard

05 / Outcomes

• →Fewer support tickets, faster internal answers
• →Measurable retrieval quality on your data
• →A platform ready for agents and copilots